Organization Behaviour Case Study

Organization Behaviour Case Study

• Assignments must be typed in Times New Roman (size 12)(Line spacing 1.5)
• Maximum of 3,000 words per assignment
• All cited material should be referenced (Harvard Referencing Style)
• Student name and student number must be displayed on the front cover.
• All submissions will be checked for plagiarism. Evidence of plagiarism will result in automatic failure.
• The assignment must include an abstract, table of contents, introduction, conclusion, bibliography and appendix (if required).
• Softcopy submission details to be explained by the lecture in the opening session.

Case Study – Advanced Technologies

Advanced Technologies is a leading supplier and operator of waste management services in Singapore. The firm currently has 150 employees across its four plants in Singapore. Growth and expansion have previously been sourced through organic means. However, following a strategic review, management has decided to embrace inorganic means of growth, namely through merger and acquisition activity. In light of this, Advanced Technologies have identified a waste management firm, GreenWaste, which is a leading supplier of waste management services in the Eastern region of Singapore. Management believes they can acquire a majority shareholding in GreenWaste at their current market value.

Recently, management has become aware of human resource issues within GreenWaste and seeks your advice before they make any acquisition. The opportunity to acquire GreenWaste is very appealing to Advanced Technologies as it would afford the company access to the vibrant waste management market in the Eastern region. However, if the firm is rife with human resource issues they may decide against the potential acquisition.

Industry analysts have informed Advanced Technologies of some of the following issues in GreenWaste:

• High turnover rate: the firm has an attrition rate in excess of 25% per annum.
• High human resource costs: The rise in employee turnover has resulted in an increase in the costs of recruiting and training new staff.
• Job dis-satisfaction: Employee job satisfaction and staff morale appear to be low and this is adversely affecting productivity.
• Absenteeism: is high, with a significant proportion of the financial spend given to paying absent employees.

(iv)      Customer service: there have been an increasing amount of complaints from customers regarding the decrease in the standard of service provided.

Advanced Technologies has hired your consultancy services to offer them advice and aid them in the development of strategies to improve the current organizational behavioral issues. Specifically, the firm would like advice on

1. What are some of aspects that may be useful to understand regarding the individual employee? Specifically they would like advice on introducing effective motivational techniques into the organisation, to enhance job satisfaction.
2. Management would like to introduce work teams within the firm. With respect to placing employees into work teams, what might you consider to maximise team effectiveness? This may include issues such as the foundations of group behaviour, understanding work teams and communications, etc.
3. Offer management recommendations that you believe would improve the organizational behaviour issues in both the short and long term.

Additional information:

Your review paper must pay particular attention to the following:

• The relevant theory from related chapters from Robbins and Judge (2016).
• Use of internet, library, magazines and newspapers, including references. Draw on real examples and cases where appropriate.
• Remember, your findings will be a useful tool for your company – in the hiring process, designing work teams and developing and motivating employees.

Formatting

• Assignments must be typed in Times New Roman (size 12)(Line spacing 1.5)
• Maximum of 3,000 words per assignment
• All cited material should be referenced (Harvard Referencing Style)
• Student name and student number must be displayed on the front cover.
• All submissions will be checked for plagiarism. Evidence of plagiarism will result in automatic failure.
• The assignment must include an abstract, table of contents, introduction, conclusion, bibliography and appendix (if required).
• Softcopy of assignment submission details to be explained by the lecture in the opening session.

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